Privacy Policy

Effective Date: 13-May-2026

Welcome to Prabhati Lal. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• City, State, Postal Code
• Payment Details (processed securely via payment gateways)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies & Tracking Data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver products to your location
• Manage your account
• Send order confirmations and delivery updates
• Provide customer support
• Improve our website, products, and user experience
• Send promotional offers, discounts, or updates (with your consent where required)
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

3. Payment Security

Prabhati Lal does not directly store your complete payment card information.

All online payments are processed through trusted and secure third-party payment gateways that use industry-standard encryption and security protocols.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Personalize your shopping experience
• Measure marketing campaign performance

You may disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We may share your information only when necessary with:

Delivery & Logistics Partners

To ensure successful product delivery.

Payment Service Providers

For secure payment processing.

Technology & Hosting Providers

For website maintenance and secure hosting.

Legal Authorities

If required by law or to protect our legal rights.

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no internet-based transmission can be guaranteed 100% secure.

7. Account Information

If you create an account with Prabhati Lal, you are responsible for maintaining the confidentiality of your login credentials.

Please notify us immediately if you suspect unauthorized account access.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request data portability (if applicable)
• Object to certain processing activities

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices, policies, or content.

10. Children’s Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from minors.

11. Order Communications

By placing an order, you agree to receive transactional communications including:

• Order confirmations
• Payment updates
• Delivery notifications
• Customer service communications

These communications are necessary for order fulfillment.

12. Promotional Communications

With your consent, we may send:

• Product updates
• Promotional offers
• Discount alerts
• Seasonal campaigns

You may unsubscribe anytime using the unsubscribe link or by contacting us.

13. Data Retention

We retain your information only as long as necessary for:

• Order fulfillment
• Customer support
• Legal compliance
• Tax/accounting obligations
• Fraud prevention

14. Changes to Privacy Policy

Prabhati Lal may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Prabhati Lal
📍 SN 45-46, GANESH NAGAR VISTAR, KALWAR ROAD, JHOTWARA, JAIPUR-302012 (RAJASTHAN)
📞 +91-7691001516
📧 info@prabhatilal.com

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